Delivery Information
- Free delivery for total spend over £75
- Minimum spend for delivery is £10
- Deliver to door available if self-isolating. £5 delivery charge will apply - please contact mobile 07970454014 to arrange
- Click & collect available from both stores:
Frome - Saturday & Wednesday: 9.30 - 12.00
Warminster - Saturday & Tuesday: 9.30 - 12.00
Please wear masks on collection and keep to government 2m social distancing. Hand sanitizer will be available.
- Please bring confirmation email to collect items
RETURNS
- Items can be returned within 28 days provided they are unused and in perfect condition and in the same condition that you received it (hair accessories and earrings cannot be returned)
- Contact us within 14 days that you wish to return item by email including the reason you wish to return the item
- We will require a receipt for returns
- Sale items cannot be returned
- To return your item by post, please send to:
9 Catherine Hill, Frome, Somerset, BA11 1BY
You will be responsible for paying for your own return and also the original cost of postage which will be deducted from your refund.
We cannot refund if goods go missing in the post.
SHIPPING
- We use second class Royal Mail for shipping within the UK only and shipping costs are calculated by weight. £3.50 for under 1kg and £5 for over 1kg.
- Orders for shipping will be processed the next day Mon-Fri.
- If you require next day delivery please email us: info@bonbonchic.co.uk or call 07970454014
- Please include email and telephone number when placing order so we can send you tracking information and so you can arrange redelivery if you are not in.
- Please note delivery may take up to 5 working days (except where arranged for next day). Delivery times are approximate and may change