Update on Network Rail’s improvement

12 Sep 2019

Hello there,

I promised to keep you updated on Network Rail’s improvement work and thought it would be helpful to let you know where you can find details of changes on our website.

You will know from previous updates that on Sunday 15 December, we’ll be introducing the biggest timetable change on our network since 1976, bringing faster, more frequent services with more seats across the region.

Around three quarters of journey times will be changing as we add new services and change old ones as part of the improvements. You can get more information and sign up for alerts on GWR.com/Timetable2019.

Electrification work to Cardiff will affect train services on various weekends until Sunday 20 October.  For more information on this please use GWR.com/Electrification.

Track renewals will affect train services between Bristol Temple Meads, Weston-super-Mare and Taunton on Saturday 28 and Sunday 29 September and on Sundays 6 and 13 October.  Signal upgrades will affect services through Bristol Parkway on Saturday 26 and Sunday 27 October with some trains diverted and buses replacing some services to/from Cardiff Central.  For more information, please visit GWR.com/Bristol.

Tunnel and track maintenance in the Taunton area will affect train services between Weston-super-mare or Castle Cary and Tiverton Parkway from Saturday 9 to Thursday 14 November. For more information on this please visit GWR.com/Taunton.

Further upgrade work over Christmas will affect train services between Bristol Parkway, Cardiff Central and Bridgend from Friday 27 December until Wednesday 1 January. Upgrade work is also planned over Christmas affecting trains to/from London Paddington as well as Gatwick Airport and Salisbury. More information is available on GWR.com/Christmas.

If I can provide you with more detailed information about any of these developments, please don’t hesitate to let me know, or you may find that our overall upgrade page GWR.com/Upgrade has the answers you need

The new timetable is now less than 100 days away. It is a very significant change and we have a comprehensive communications plan but would appreciate any assistance you can offer to alert customers to check the timetable as services that have operated at the same time for many years may well have changed. 

If this is something that you think you could help us with through colleague, constituent or member mailings we will be very happy to provide you with information to do so. Equally, if you know of any large groups, or businesses that you feel we should be contacting, please let me know and we will be happy to approach them.

We want all our customers to know the changes that are coming and welcome any suggestions on how we can get the message out.

Best wishes

Jane Jones

Head of Public Affairs

Great Western Railway

Update on Network Rail’s improvement
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