Christmas cheer on Pier after fabulous festive season

17 Jan 2020

The Christmas cheer has continued into January at Weston-super-Mare’s Grand Pier as the attraction celebrates enjoying its best-ever festive season.
Instead of the all-too-common January blues, staff at the Pier have been busy crunching the numbers from the programme of parties that took place throughout December and confirmed that Christmas 2019 was a very merry one!
The Pier hosted a total of eight nights of Christmas parties, plus a New Year’s Eve spectacular, many of which were complete sell-outs, as nearly 7,000 guests chose to enjoy their seasonal celebrations at the seaside site.
But the facts and figures only present half the story; what has particularly pleased the Pier’s Events team is the positive feedback they have received from guests.
Hollie Otley, Event Manager at the Grand Pier, said: “We had our best ever Christmas season, and feel as though we’ve really got the whole festive operation working like clockwork now.
“Of course, that’s not to say that we’re in any danger of becoming complacent; our challenge now is to make December 2020 even bigger and better.
“It’s extremely gratifying, and a tremendous credit to the many members of staff involved, to receive the kind of amazing customer feedback we’ve had in response to the Christmas events.
“A huge effort is undertaken behind the scenes, planning the events, and then decorating and preparing the venue, and when you receive such positive comments in response, it makes all the hard work worthwhile.
“The theme for this December is going to be ‘Pure Imagination’, and we’re already taking bookings, which again is a sign that we are becoming the place to be in Weston-super-Mare for the best festive celebrations.”
Customer comments received from the Pier included:
  • Everything was perfect, the rides were great fun, the food was amazing, the staff were brilliant, the room and decorations were beautiful, the DJ was so good playing games and taking so many requests.  Honestly it couldn't have gone any better and as for you guys every time one of us on the Christmas Party Team contacted you, you came back to us straight away. 
  • Everyone thought it was a fantastic evening. We have been to several big Christmas events over the years but this was our first on Weston pier. The service and entertainment were first class and everyone had a wonderful night, they are even talking about next year’s already. Please pass on our complements to all involved for hosting such a great evening. When will next year’s party information be out to view?
  • Just to say we all thought it was the BEST party ever; the theme, the showman music, the entertainment… all amazing…..we will be booking again for next year.
  • (the guests) wanted to thank us and say how fantastic everything was, the organisation, the food and the staff were all amazing and they could not fault the night one bit! They had not attended one of our parties before so were not too sure what to expect but it exceeded all of their expectations.
  • Please relay my thanks to all your staff for hosting one of the best works Christmas parties we have had, the food entertainment and table service was amazing so please can I reserve 5 VIP tables for December 2020.
  • We enjoyed every single minute and the food was beautiful, you catered for some extremely fussy eaters on our table and nothing was too much trouble.  The staff were lovely, we particularly enjoyed watching the security staff joining in with the fun. The band was amazing and the entertainment was breath-taking. We would love to come again next year.
  • We had a fantastic time at our Christmas party this year. Credit to all the team involved, the food was amazing and the entertainment was fantastic. We are very interested in booking for next year.
  • We just wanted to say what a completely fantastic time we had at our party. Everything was in perfection from start to finish and staff were friendly helpful and lovely.
  • Please pass on my thanks to everyone who worked so hard to make the event so successful. The entertainment was super and worked so well with the dinner. It was an excellent evening.
  • I just wanted to thank you for an excellent event on the Pier last night/this morning. It’s the first time I have been to an organised event on the Pier, despite having lived in the town for some years. I was really impressed and everything was organised so well. It was a super evening – thank you and congratulations!
  • I just wanted to say thank you for such a fabulous New Year’s Eve party. It really was brilliant. The band - amazing, the entertainment - amazing, the staff - amazing, security staff were lovely and the waiting staff so efficient. The food serving was run like a military operation and all the lovely servers so nice and friendly. The food was absolutely delicious and the decoration of the room was amazing. There wasn’t a thing we could fault. What a lovely start to 2020.
  • Thank you very much for a great night, everything was fantastic. It was nice and warm on our table. The vegetarian option for dinner was great, I would have that again. And the vegetarian option for breakfast, was also very good.  Now we are looking forward to next year.
December 2019 on the Grand Pier in numbers:
  • Over 34,000 drinks poured
  • Over 24,000 potatoes served
  • Almost 17,000 plates carried
  • Almost 9,000 glasses polished
For full details of the wide range of rides, attractions, events and activities available at the Grand Pier all year round, visit
Christmas cheer on Pier after fabulous festive season
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