The Agenda for the day included -
The Agenda to Include :
AUTUMN CONFERENCE
Visit Somerset 2019 update from John Turner, CEO Working with the purple pound.
Gemma Turner, Weston Hospice Care, talks about Customer Service Engagement.
Gordon Morris, Engineer and inventor, presents on hearing loss and technological innovations.
Buffet lunch
Compass Disability talk about latest social mobility trends.
Amy McClure presents on TextHelp and how this social mobility software is transforming websites including Visit Somerset.
Chris Heaynes, Mill Meadow, Taunton and Visit Somerset Board member, talks about how becoming social mobility aware has transformed his business.
Deborah Matthews expert in Dementia Friendly support.
Claire Chettoe talks about the plans for Wells to become a dementia-friendly community.
Weston College information on Disability Training
Noel Sexton 360 View It - Will Introduce the Visit Somerset vision in 2020 to start creating 360 degree virtual tours supporting our social mobility agenda online.
Conference close 3:00 pm
Many members were really moved by the day that emailed in with their comments below.
"Thank you both so much for the amazing conference yesterday, we both learned so much.
The speakers we inspiring and the flow of the day perfect.
We are so pleased to be part of the VS family".
The Mill Meadow Team
"A very thought provoking and well put together event Visit Somerset team, thanks for the invite. There were some great presentations and very thought provoking which has already started to make me adjust the way I look at things when I’m out and about myself and in our customer service delivery with the Council".
Weston Town Council
"Good to see you today and thank you for yet another interesting and informative event".
Lynne - Exmoor Cottages
"Thanks Visit Somerset , it was a brilliant day and as usual we all learn something extra" .
Teresa at Brookfield Finance"