New Customer Relationship Management system is launched by Visit Somerset

14 Jul 2020

New Customer Relationship Management system is launched by Visit Somerset
With Personalisation strategy and data being the key focuses on any procative organisation now Visit Somerset is pleased to announce that after months of preparation and developments there Customer Relationship Management program is now ready to launch.

The new system will start to give targeted data on individuals so that we can start to target and work with our consumers more effectively with enriched relationships based on fact as opposed to fiction. This whilst we will begin to see personalisation strategy where Visit Somerset will begin talk directly with its members and consumers.

Finally and most importantly Visit Somerset will be taking its GDPR compliance to a new level increasing our abilities with a small team to enhance our GDPR compliance.   

Some of the facts:  
  • Built in the UK
  • Secure cloud-based system, all data stored in the UK (meets current EU regs and ready for post Brexit) 
  • The data stored and processed will be compliant with GDPR and your preferences. 
  • Automated membership processes, providing more time to focus on member needs and benefits, saving you time with clear communications and a simple member experience. 
  • Member portal, allowing you to manage your own details such as managing your preferences, contact information, accessing invoices and your member benefits. 
  • New opportunities for member benefits which can promote and support your business, connect the consumers reaching the VS website looking for services and experiences you provide, and also connect you with other members in our community to grow together. 
This is whilst the Visit Somerset team have been enhancing your website with new developments.
  • Back end SEO support development ongoing  
  • The re launch of digital support and free web builds with Weston College 
  • A new Booking System being launched Friday 17th July at our next DIGITAL Webinar
  • Removal of widgets from page two of all membership pages and increase in membership visibility
  • Enhanced Filter systems on all membership and main landing page.   

More on this story as it develops 

Thank you

The Visit Somerset Team 
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